Thomas Weber, President and CEO, Board Director

Mr. Weber manages the operations of Arbitration Resolution Services, Inc. and has extensive experience in the private sector.   He has managed complicated projects and overseen successful operations in financial institutions and private businesses.

Mr. Weber is a founding principal at Aquila Property Company, Inc. ("Aquila") that was established in 1998. Aquila owns and manages properties located throughout South Florida. From 1993 to 1998, Mr. Weber served as Vice President for Ocwen Financial Corporation where he was one of the founders of its commercial real estate asset acquisition unit. He had primary responsibility for designing computer models and negotiating over $1.5 billion of transactions that helped make Ocwen one of the United States' leading purchasers of distressed assets. Mr. Weber also had the responsibility for identifying opportunities in Canada, Asia and Europe. Prior to Ocwen, Mr. Weber has also worked for financial institutions where his primary focus was in analyzing and underwriting commercial projects.

Mr. Weber is the Chair of the Education Foundation of Palm Beach County, which supports public education in the county. He recently held the elected position of Chair of the Council of Executive Officers (CEO) in Coral Springs Florida. He is currently a member of the Business Development Board (BDB) and the Economic Council (EC) of Palm Beach County. These boards interact with local and out of state businesses and government entities to promote a healthy business environment.



Mark Norych, Executive Vice-President/General Counsel, Board Director

Mr. Norych oversees the operations of Arbitration Resolution Services, Inc. as it relates to the panel of arbitrators and the company's arbitration process. The ARS arbitrators are all experienced litigation attorneys and many are retired Judges, Magistrates and/or Hearing Officers.

For over thirty years Mr. Norych has been involved in the collection, litigation, and arbitration of claims on behalf of insurance companies, car rental companies, and other major corporations. He has also coordinated and supervised litigation on a nationwide and global level.

Throughout his career, Mr. Norych has been a frequent lecturer at many conferences and given seminars and workshops at fortune 500 companies on topics ranging from best practices for corporate operations to specific topics related to Federal and State Regulations and Laws and their effect on company models and procedures.



George Friedman, Board Director

George H. Friedman is former Executive Vice President, Dispute Resolution of the Financial Industry Regulatory Authority (“FINRA”), a position he held through January 2013. He held the same title at NASD, which consolidated with NYSE Member Regulation to form FINRA in 2007. In this capacity, he was in overall charge of FINRA's dispute resolution program, carried out by the company's four regional offices and 72 hearing locations in the United States and abroad, 200 employees, and an annual budget of $50 million. He also served as Secretary of the Securities Industry Conference on Arbitration.

In his extensive dispute resolution career, he previously held a variety of positions of responsibility at the American Arbitration Association, most recently as Senior Vice President from 1994 to 1998. He joined NASD in 1998 as Senior Vice President of NASD's Dispute Resolution Division, and was named Executive Vice President in 2002.

Mr. Friedman received a B.A. in Political Science from Queens College in 1976, and a Juris Doctor from Rutgers Law School - Newark in 1981, where he was an editor of the Law Review. He is admitted to the New York and New Jersey Bars and the United States Supreme Court, and is a Certified Regulatory and Compliance Professional. Mr. Friedman is a member of several bar associations, and is past chair of the Committee on Alternative Dispute Resolution of the New York County Lawyers Association.

Mr. Friedman has lectured extensively on the subject of alternative dispute resolution, and has the distinction of being one of the architects of the American Arbitration Association's Due Process Protocols for both employment arbitration and health care dispute resolution. He has published often, with articles appearing in the New York Law Journal, the Rutgers Law Review, and the National Law Journal, among others. He is an Adjunct Professor of Law at Fordham Law School, where he has taught a course on alternative dispute resolution since 1996.



Randy Wood, Board Director

Mr. Wood spent 23 years in the computer industry. In 1989, he co-founded Citrix Systems, a global software company that has grown into a multi-billion dollar Fortune 500 public company. Mr. Wood helped secure the necessary venture capital to launch Citrix, negotiated key contracts with software giant Microsoft, and was involved in nearly all aspects of Citrix during its formative years. Prior to Citrix, Mr. Wood held management positions in two other large computer companies, Burroughs (now Unisys) and Data General (now EMC) and in several small companies, including one he co-founded in 1983.

For the past 15 years, Mr. Wood has been a full time investor, involved in the financing and oversight of numerous businesses in diverse areas ranging from real estate to technology companies. Mr. Wood has had first-hand experience in starting and growing small companies, having founded or co-founded three companies over the last thirty years and been involved in many others. He is also very familiar with the corporate world, with extensive management experience in large companies.

Mr. Wood is Chairman and CEO of Coneca Properties, a fourteen-year old commercial real estate investment company headquartered in Boca Raton, Fl. Coneca, owns and operates commercial properties located South Florida. Mr. Wood is Coneca's founder and principal investor.

In addition to his investing activities, Mr. Wood is also very active in the community. He has been a member of the YMCA of Broward County's Board of Directors since 1998 where he served as Chair in 2008. Mr. Wood is also a past Chair of the Council of Executive Officers of Coral Springs, and has served on the boards of Enterprise Coral Springs, and the Coral Springs Economic Development Foundation.

Mr. Wood, holds a B.S. degree in Computer Science from the University of Delaware. Along with his wife Debbie, he has resided in Coral Springs since 1990 and together they have three children and five grandchildren.



Jack Crissy, Chief Financial Officer

Mr. Crissy oversees the financial operations of Arbitration Resolution Services, Inc. and assesses the organizational performance in the context of the annual budget and corporate long-term strategy. He holds a Bachelor of Business Administration degree from Florida Atlantic University and has been a Certified Public Accountant since 1989. He has over 20 years experience in accounting and has worked for the Internal Revenue Service Agent and Florida Department of Revenue.

Mr. Crissy also has extensive experience in auditing for General Contractors, Wholesalers, Subcontractors, Brokers, Hotels and Restaurants, Manufacturers, Medical and Legal Professionals, Individuals, Retail, Estates and Trusts, and Non-Profit Organizations. In addition to auditing, Mr. Crissy has also performed Estate and Gift Tax Planning, Management Advisory Services, Financial Statement Compilation, Federal State and Local Audit Representation, Corporate, Individual, Partnership and Trust Income Tax Preparation, Litigation Support Services, and Business Valuations.

Mr. Crissy is a member of the American Institute of Certified Public Accountants (AICPA), the Florida Institute of Certified Public Accountants Board of Directors (FICPA), the National Association of Certified Valuation Analysts (NACVA), the Florida Bar Grievance Committee, and the Greater Pompano Beach Chamber of Commerce Board of Directors.



Don Law, Chief Technology Officer

Mr. Law is the technology leader and software architect for the company's state of the art online resolution system. It is designed to operate accurately, efficiently, and without bias in allowing for disputes to be resolved through arbitration throughout the world. Mr. Law has been in the software development industry for over 25 years, with diverse experience ranging from mobile phones to mainframes. He holds a BS in Math and Computer Science from Furman University, where he conducted research under a NASA grant on the aurora borealis. He also holds a MS degree in Software Engineering from Carnegie Mellon University.

Mr. Law has helped design and innovate new storage systems for Sun Microsystems (now Oracle), as well as leading-edge high-performance database systems using Oracle Parallel Query on massively parallel systems and associative processors. He was the primary architect on a high-performance firewall cluster for McAfee, part of which is protected under US Patent 7,969,991. Mr. Law has designed and implemented real-time execution environments to perform under the most demanding of military training operations for Gould Computer Systems, and has published papers on the topic, which he presented at the Interservice/Industry Training Systems Conference.

Mr. Law has served on the board of directors for a South Florida FM radio network, and has served on the board of the Little Friends/Big Friends outreach program. He is a co-founder for Salient Software Solutions, which has been successfully solving technology problems in South Florida since 2000. He brings a balance of accuracy, attention to detail, efficiency, innovative architecture, effective design, and model integration to the development of ARS.



Stephanie Winans, Director of Marketing and Social Media

Stephanie Winans is a social media strategist and consultant who specializes in social media marketing and graphic design. A frequent lecturer at conferences, workshops, and webinars, Stephanie also writes on digital strategy for radio and music industry magazines and blogs in the U.S, Canada and UK. Stephanie earned a BS in marketing and a BS in psychology in 2006 from Spring Hill College in Mobile, Alabama.




Arbitration Resolution Services, Inc. (ARS) believes that to achieve its goal of being the most efficient, accurate and cost effective forum for dispute resolution in the United States, industry leaders who offer their experience and expertise in claims handling and resolution should guide it. This insures that the rules and regulations will guarantee that ARS is the one forum that's right for everyone. The Advisory Board, who collectively has over 100 years of combined experience, consists of:



Terry Trantina

Mr. Trantina has developed a national reputation as an expert in consumer arbitration law and mediation. He is currently Deputy General Counsel for Active International, the world's largest corporate trading or barter company. Mr. Trantina has also served as General Counsel and Secretary for TBC Corporation in Florida and as Chief Counsel for an AT&T Business Unit and the General Attorney responsible for AT&T's Eastern Region and Headquarters litigation and environmental matters.

Mr. Trantina has served as an arbitrator/mediator in over 600 proceedings and was an Adjunct Professor of Law at Seton Hall University School of Law teaching its dispute resolution curriculum. Mr. Trantina is the co-founder and former President of the Justice Marie L. Garibaldi American Inn of Court for Alternative Dispute Resolution (ADR) in New Jersey, the only American Inn of Court dedicated to ADR. Mr. Trantina was a member of the ABA's Dispute Resolution Section's Council, has delivered presentations as an ABA panelist on over 30 occasions, and is the author of numerous articles on arbitration law. In addition, Mr. Trantina was on the AAA's National Arbitrator Training Faculty, a member of the AAA's Consumer Arbitration Due Process Protocol Committee, and has been a member of the New Jersey Superior Court's mediator training faculty.

Mr. Trantina received his law degree Magna Cum Laude from Santa Clara University Law School and received his undergraduate degree with honors from the University of Notre Dame.



Scott Huber

Mr. Huber has over 40 years of experience in the insurance industry, having risen to become the Vice President and Manager of property claims and subrogation for Erie Insurance, which is currently one of the 15 largest property and casualty insurers in the United States. Scott has served on numerous insurance industry Boards, Commissions and has been a University lecturer. Mr. Huber is President of Insurance Claims Evaluation Services, LLC, a company focused on consulting with insurance companies to help evaluate and process claims.




T. Fred Westbrook

Mr. Westbrook also has over 40 years experience in the insurance industry, rising to various levels such as Regional Claim Supervisor and Territorial Recovery Claim Manager with The Hartford Insurance Group. Fred represented the Hartford's Claim Department with the DISA ASC X12 EDI Standards Organization, serving on the X12N Insurance Subcommittee for Property & Casualty Subrogation. Fred left The Hartford and formed Verbatim Claim Service, Inc., a Third Party Administrator (TPA) for municipalities and other public entities seeking to collect on claims for damages to their vehicles or property. Fred also provides these same services to self-insured companies and companies with large retentions. He also specializes in preparing and filing insurance arbitrations.



Gerard "Jerry" Caroprese

Mr. Caroprese, a veteran of claims handling, started his career at Great American Insurance Company and then USF&G. Thereafter, he enjoyed a 31-year career in the car rental industry with the Hertz Corporation, rising to the position of Director of their National Central Recovery Unit.